Shipping policy

We strive to dispatch all orders within 1 business day. (During very busy periods this may be 1-2 business days).

We use a postal or courier service which includes tracking.

Approximate postage times:

  • Australia & New Zealand (2-10 working days)
  • United States (2-10 working days)
  • United Kingdom (2-6 working days)
  • Canada (2-10 working days)
  • Western Europe (2-15 working days)
  • Asia and the Pacific (5-20 working days)
  • Rest of the world (5-25 working days)

Import Duties:

For USA, Canada, UK & Australia:  There are no import duties payable for goods that we stock in these countries.

EU (UPDATED): Import duties will be calculated in your cart. We now ship all EU orders as DDP (delivery duties paid) to ensure a more seamless shipping experience for you! :)

For all other countriesAny import costs (e.g. customs duties) are the responsibility of the customer and not Catchy.

Please note:

  • Some of our feeding accessories (e.g. our silicone range) are only stocked in our Australian warehouse. If your order contains one of these accessories we will fulfil all or part of your order from Australia which may result in 5-20 working days shipping time for these items.
  • Unexpected Postage delays due to COVID-19, weather events or other unexpected circumstances may increase approximate postage times above.


If your order includes an items marked as on "pre-order", we will ship your whole order together as soon as the pre-ordered item is back in stock.