Shipping policy

We strive to dispatch all orders within 1 business day.

We use a postal or courier service which includes tracking. Shipping costs are calculated at checkout.

Shipping times:

Please note, the below timeframes are approximate only.

Country Free Standard Shipping On Orders Express Delivery Times

Standard delivery Times

Australia AUD $85+ 1-3 business days

3-6 business days

New Zealand NZD $100+ NA

8-14 business days

United States USD $70+ 1-4 business days

3-6 business days

Canada CAD $100+ 1-4 business days

3-6 business days

United Kingdom GPB £60+ 1-2 business days

2-3 business days

Europe (exc UK) NA NA

3-8 business days

Asia & the Pacific NA NA

5-20 business days

Rest of world NA NA

5-25 business days

Import Duties:

For USA, CAN, UK & Australia:  Shipped locally (i.e. there are no import duties payable).

EU (UPDATED):  We now ship all EU orders (up to value of €150) as DDP (delivery duties paid) to ensure a more seamless shipping experience for you! :) - this applies to the following countries in the EU: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden

For all other countriesAny import costs (e.g. customs duties) are the responsibility of the customer and not Catchy.

Please note:

  • Unexpected Postage delays due to COVID-19, weather events or other unexpected circumstances may increase approximate postage times above.


If your order includes an items marked as on "pre-order", we will ship your whole order together as soon as the pre-ordered item is back in stock.