Our commitment to you
If you would like to return or exchange a product, please contact us within 60 days of delivery of the product.
Returned products must be in their original condition and unused when returned. We will refund you the full amount (excluding postage costs and a 20% restocking fee) upon a full inspection of the product(s) once we ensure they are still in new and unused condition. If you received free shipping on your order, the standard shipping cost for your country will be deducted from the refund amount.
Returned items must be received before refunds can be given. We cannot be responsible if returns are misplaced, lost or damaged, so we advise using a postage service that provides insurance or postage tracking to ensure we receive your returned item.